Terms of Service

Last updated: April 17, 2026

Welcome to Rawly. By creating an account or using our mobile application and website (the "Service"), you agree to be bound by these Terms of Service ("Terms"). Please read them carefully.

1. Eligibility

You must be at least 16 years old to use Rawly. By registering, you confirm that you meet this age requirement. Rawly currently operates on an invite-only basis; a valid invite code is required to create an account.

2. Your Account

You are responsible for maintaining the confidentiality of your account credentials. You agree to provide accurate information during registration and to keep it up to date. Each person may maintain only one account. Sharing, selling, or transferring your account is not permitted.

3. Content Guidelines

Rawly is built around authenticity. When using the Service, you agree to the following:

• Authenticity: All photos must be captured using the in-app camera at the time of posting. Uploading pre-existing, edited, or AI-generated images is not allowed.
• Ownership: You retain ownership of the content you post. By posting, you grant Rawly a non-exclusive, worldwide license to display, distribute, and promote your content within the Service.
• Prohibited Content: You may not post content that is illegal, harmful, threatening, abusive, harassing, defamatory, sexually explicit involving minors, or that promotes violence, discrimination, or illegal activities.
• Respect: Treat other users with respect. Bullying, harassment, hate speech, and targeted attacks are strictly prohibited.

4. Token & Jeton Economy

Rawly operates a two-currency system: Token (spending currency, purchased with EUR in-app) and Jeton (earning currency, earned through mission participation). Token is used to fund missions. Jeton is earned by creators and voters, and can be redeemed as EUR exclusively through the web portal at rawly.app/withdraw. Important rules:

• Token is a non-refundable in-app spending currency. Mission cancellations return Token minus a 10% fee; no cash refund is issued for Token.
• Jeton balances may be adjusted or forfeited if earned through abuse, coordinated voting manipulation, bot activity, or fake accounts
• Rawly reserves the right to modify Token pricing, Jeton earning rates, withdrawal rates, and platform fees at any time with reasonable notice
• Manipulation of the Token or Jeton system will result in immediate account termination and forfeiture of all balances
• Token and Jeton in accounts inactive for 24 consecutive months may be forfeited after 30 days written notice to the registered email address
• Jeton withdrawals are processed exclusively via the web portal. No cash transactions occur within the mobile app.

Tax Responsibility: Any Jeton you redeem as EUR may constitute taxable income under the laws of your country of residence. Rawly does not provide tax advice and is not responsible for any tax obligations arising from your use of the platform economy. You are solely responsible for declaring and paying any applicable taxes on earnings received.

5. Challenges and Bounty Challenges

Live challenges and bounty challenges are optional, skill-based features. Outcomes are determined by the quality of submitted content and community voting — not by chance or luck. By participating, you agree to:

• Submit only authentic, original photos taken during the challenge period
• Respect location requirements for bounty challenges
• Accept community voting results as final; Rawly's decision on any disputed outcome is final
• Not engage in coordinated manipulation of challenge outcomes
• Acknowledge that participation does not guarantee any Jeton earnings

6. Messaging

Direct messages are end-to-end encrypted. Rawly cannot access message content. However, you are still bound by these Terms in your private communications. Reports of harassment or abuse in messages will be investigated, and offending accounts may be suspended.

7. Prohibited Behavior

You agree not to:

• Use bots, scrapers, or automated tools to interact with the Service
• Attempt to circumvent security measures, rate limits, or device attestation
• Create multiple accounts or share accounts
• Impersonate other users or entities
• Distribute spam, phishing links, or malicious content
• Reverse engineer, decompile, or otherwise attempt to extract the source code
• Use the Service for any commercial purpose without written permission

8. Reporting and Enforcement

You can report content and users through the in-app reporting system. Rawly reviews reports and may take action including content removal, temporary suspension, or permanent ban. We reserve the right to remove content or terminate accounts at our sole discretion.

9. Intellectual Property

The Rawly name, logo, design, and technology are the property of Rawly and protected by intellectual property laws. You may not use our branding, trademarks, or proprietary technology without written permission.

10. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. We do not guarantee that the Service will be uninterrupted, secure, or error-free. We are not responsible for any content posted by users.

11. Limitation of Liability

To the maximum extent permitted by law, Rawly and its team shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability shall not exceed the amount you have paid to Rawly in the twelve months preceding the claim.

12. Account Termination

You may delete your account at any time from the app settings. Rawly may suspend or terminate your account for violations of these Terms, with or without notice. Upon termination, your content may be removed and both Token and Jeton balances will be forfeited.

13. Right of Withdrawal (EU Consumer Law)

If you are a consumer located in the European Union, you have the right to withdraw from a purchase within 14 days without giving any reason (EU Directive 2011/83/EU). However:

• By purchasing Token, you expressly request that the digital content (Token balance) be made available to you immediately. You acknowledge that you lose your right of withdrawal once Token has been credited to your account and is available for use.
• Partially used Token purchases cannot be refunded. Token spent on missions is non-recoverable except as described in the mission cancellation policy (Token refund minus 10% fee).
• If Token has not yet been credited, you may request cancellation by contacting hello@rawly.app within 14 days of purchase.
• Jeton (earned currency) is not subject to EU right of withdrawal as it is not purchased — it is earned through platform activity.

14. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated through the app or via email. Continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the Republic of Estonia and applicable European Union law, including EU consumer protection regulations. If you are a consumer resident in the EU, you also benefit from any mandatory provisions of the law of your country of residence.

Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the jurisdiction of the courts of Tallinn, Estonia. EU consumers may also use the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

16. Contact

For questions about these Terms, contact us at:
Rawly OÜ
Registry code: 17484887
Narva mnt 5, 10117 Tallinn, Harju maakond, Estonia
Email: hello@rawly.app